Donate Surplus

Hate Throwing Things Away?

Don’t chuck it if we can use it!

We rescue good quality food and other items which would otherwise be wasted and redistribute on a Pay-As-You-Feel basis.

We also are happy to receive food manufacturing waste, woodchip and anything that can be composted at our Grow Sites.

To donate, please send the following information:

A contact name and number
What you have available for donation, including likely volume (i.e. will it fit in a car/small van/large van/multiple loads?)
The Best Before/Use By date (if applicable)?
Is this a regular donation or a one-off? (we happily accept either!)
Can you deliver to us, or do we need to arrange to collect (and where from)?

to incrediblesurplus.collect@gmail.com or fill in the details here:

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Small or large, weekly, or whenever the need arises, just let us know!

We have handled amazingly large volumes of waste at very short notice when manufacturers have had bulk orders cancelled – including 20,000 short-date pre-packaged sandwiches over a weekend, hundreds of in-flight meals, and tonnes of vegetables (not simultaneously, thankfully)!

As well as our own distribution, we also have extensive networks and partners across the West Midlands and beyond, so we can respond very quickly – acting as a redistribution hub, ensuring that usable food does not go to waste.

Here’s our handy guide to what we can and can’t accept:

Dropping Off?

Are you able to drop items to us during normal operating hours? It’s really helpful and a good use of our volunteer time if you can. If not, don’t worry! We can usually arrange someone to collect.

We have regular venues all over the city on most weekdays – have a look here incrediblesurplus.com/locations for addresses, maps, and opening hours. It’s usually fine to drop off a small delivery unannounced if you’re passing.

If you have a larger amount to donate, our Sharehouse in Winson Green is the best option, and it’s likely that someone could arrange to meet you there any day of the week, just contact us using one of the methods listed above.

If you need any more information, or would like to drop into one of our venues to see what we do, then we’d love to meet you!

Food that is in date but surplus to requirements (overstock, label change, end of line etc)		Yes, please!
Food that is in date but partially used		Sorry. For food hygiene reasons, we can’t take any packages that are already open – maybe try offering to a friend or neighbour instead, or via the OLIO app?
Other products that are in good condition (not broken/leaking)		Yes, please!
Food that is close to its Use By/Best Before Date or past its Best Before Date		Yes, please (so long as its still worth eating)!
Food that is past its Use By date		Sorry. We could get into trouble for having it, and you could get into trouble for supplying it, so please be vigilant!
Cooked/frozen food that has been labelled and stored correctly		Yes, please (must have been cooked in an EH registered kitchen, dated and labelled with ingredients)
Cooked food that has not been stored or prepared according to EH guidelines in a registered kitchen (e.g. buffet food, leftovers you have from cooking a big family meal)		Sorry, we’re not allowed to distribute this due to food safety regulations.
Food without an ingredients label in English		Sorry, we’re not allowed to distribute this due to food safety regulations.
Non-food items		Please contact us with more information! We do accept and redistribute lots of non-food items, but it may be that we know of a different organisation better suited to receive what you have to offer.